Cookie Policy
How MeetBuddy uses cookies and similar technologies to enhance your experience
Last Updated: December 28, 2024
1
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit websites. They are widely used to make websites work more efficiently and to provide information to website owners about how their site is being used.
MeetBuddy uses cookies and similar tracking technologies to enhance your experience, provide essential functionality, and analyze how our service is used. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.
By continuing to use MeetBuddy, you consent to our use of cookies as described in this policy.
2
Types of Cookies We Use
MeetBuddy uses different types of cookies for various purposes:
Essential Cookies
These cookies are strictly necessary for MeetBuddy to function properly:
• Authentication cookies - Keep you logged in to your account
• Security cookies - Protect against cross-site request forgery and other security threats
• Session cookies - Maintain your session state as you navigate the application
• Load balancing cookies - Ensure optimal performance across our servers
• Feature toggle cookies - Enable or disable specific features for your account
These cookies cannot be disabled as they are essential for the basic functionality of our service.
Functional Cookies
These cookies enhance your experience by remembering your preferences:
• Language preference cookies - Remember your chosen language
• Theme preference cookies - Store your dark/light mode preference
• Audio settings cookies - Remember your microphone and speaker preferences
• Layout cookies - Save your preferred sidebar and layout settings
• Enhancement context cookies - Remember your preferred meeting enhancement templates
You can disable these cookies, but some features may not work as expected.
Performance & Analytics Cookies
These cookies help us understand how you interact with MeetBuddy:
• Usage analytics cookies - Track which features are most popular
• Performance monitoring cookies - Identify slow-loading pages or errors
• A/B testing cookies - Help us test new features with different user groups
• Error tracking cookies - Capture technical issues to improve our service
• Feature usage cookies - Understand how different tools are being used
This information is used solely to improve our service and is not shared with third parties for advertising purposes.
3
Third-Party Cookies
Some cookies are set by third-party services we use to provide MeetBuddy:
Clerk Authentication Cookies
Clerk provides our secure authentication system and sets cookies to:
• Maintain your login session securely
• Enable multi-factor authentication
• Prevent unauthorized access to your account
• Provide seamless single sign-on experience
These cookies are essential for account security and cannot be disabled.
Infrastructure & Hosting Cookies
Our hosting and infrastructure providers may set cookies for:
• Netlify (hosting) - Load balancing and performance optimization
• Supabase (database) - Secure database connections and session management
• Content delivery network optimization
• DDoS protection and security monitoring
These cookies ensure reliable service delivery and security.
Monitoring & Error Tracking
Sentry helps us monitor application performance and sets cookies to:
• Track error occurrences and debugging information
• Monitor application performance metrics
• Identify and resolve technical issues quickly
• Improve overall service reliability
This helps us maintain a high-quality service experience.
4
Cookie Retention & Expiration
Different cookies have different retention periods based on their purpose:
Session Cookies
• Expire when you close your browser
• Used for temporary session management
• Include authentication tokens and temporary preferences
• Automatically deleted when your browsing session ends
Persistent Cookies
• Remain on your device for a specified period
• Authentication cookies: Up to 30 days
• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Performance monitoring cookies: Up to 90 days
You can manually delete these cookies through your browser settings at any time.
5
Managing Your Cookie Preferences
You have several options for managing cookies on MeetBuddy:
Browser Cookie Controls
Most browsers allow you to control cookies through their settings:
Chrome:
• Go to Settings > Privacy and Security > Cookies and other site data
• Choose your preferred cookie settings
• Block third-party cookies if desired
Firefox:
• Go to Settings > Privacy & Security
• Under Cookies and Site Data, choose your preferences
• Use Enhanced Tracking Protection
Safari:
• Go to Preferences > Privacy
• Choose your cookie and tracking preferences
• Enable Intelligent Tracking Prevention
Edge:
• Go to Settings > Cookies and site permissions
• Choose your cookie settings and exceptions
MeetBuddy Cookie Controls
Within your MeetBuddy account settings, you can:
• Opt out of non-essential analytics cookies
• Manage preference cookies for features
• Clear stored preferences and start fresh
• View detailed information about cookies we've set
Note: Disabling essential cookies will prevent MeetBuddy from functioning properly.
Mobile Device Settings
For mobile browsers and our PWA:
• iOS Safari: Settings > Safari > Privacy & Security
• Android Chrome: Chrome app > Settings > Site Settings > Cookies
• PWA installations: Follow your device's app permission settings
• Clear app data through your device's application settings
6
Cookie Data Processing
Information about how cookie data is processed and protected:
Security & Encryption
• All cookies containing sensitive information are encrypted
• Secure transmission using HTTPS protocols
• Regular security audits of cookie implementation
• Protection against cross-site scripting (XSS) attacks
• Secure cookie flags to prevent unauthorized access
Data Sharing & Third Parties
• We do not sell cookie data to third parties
• Analytics data is aggregated and anonymized
• Third-party services process cookies according to their own privacy policies
• No advertising networks have access to your MeetBuddy cookie data
• Essential service providers may access necessary cookies for functionality
International Data Transfers
• Some cookies may be processed by services located outside Brunei
• All international transfers comply with applicable data protection laws
• Appropriate safeguards are in place for cross-border cookie data
• GDPR and CCPA compliance measures for EU and California users
• Standard contractual clauses with international service providers
7
Your Rights Regarding Cookies
You have comprehensive rights regarding how we use cookies:
Consent & Withdrawal
• Right to withdraw consent for non-essential cookies at any time
• Right to granular consent for different types of cookies
• Right to change your cookie preferences in your account settings
• Right to clear all stored cookies and preferences
• Right to receive clear information about cookie purposes before consent
Access & Information Rights
• Right to access information about what cookies we've set
• Right to understand the purpose of each cookie
• Right to know how long cookies will remain on your device
• Right to receive details about third-party cookies
• Right to export your cookie preference settings
Regional Privacy Rights
EU Users (GDPR):
• Enhanced consent requirements for non-essential cookies
• Right to object to cookie processing
• Right to lodge complaints with data protection authorities
California Users (CCPA):
• Right to know what cookie information is collected
• Right to delete cookie data
• Right to opt-out of sale of cookie information
• Right to non-discrimination for exercising cookie rights
Other Jurisdictions:
• Compliance with local cookie and privacy laws
• Additional rights as provided by applicable legislation
8
Policy Updates & Contact Information
How to stay informed about cookie policy changes and contact us:
Cookie Policy Updates
• We may update this Cookie Policy from time to time
• Material changes will be communicated via email notification
• Updates will be posted prominently in your account dashboard
• Continued use after changes constitutes acceptance of new terms
• Previous versions of this policy are available upon request
Contact Us About Cookies
For questions about our cookie practices or to exercise your rights:
Email: privacy@meetbuddy.co
Cookie Inquiries: cookies@meetbuddy.co
Data Protection Officer: dpo@meetbuddy.co
Jasray Technologies Sdn Bhd
[Business Address]
Brunei Darussalam
Response Time: We respond to cookie-related inquiries within 30 days
Technical Cookie Support
If you experience technical issues related to cookies:
• Contact our support team for assistance with cookie settings
• We provide guidance for browser-specific cookie configuration
• Help with troubleshooting cookie-related functionality issues
• Assistance with account access problems related to cookies
• Support for users with accessibility needs regarding cookie controls